Privacy Policy
This Privacy Policy describes how SoundWave Studios ("we," "us," or "our") collects, uses, and shares information about you when you use our website, soundwavestudiosnashville.com (the "Site"), and our services. SoundWave Studios is located at 12 Music Row, Nashville, TN 37203, and can be reached by email at [email protected] or by phone at (615) 555-7777.
Information We Collect
We collect several types of information from and about users of our Site and services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you contact us through the Site, book a session, or subscribe to our newsletter.
- Payment Information: When you book a session, we collect payment information, such as your credit card details, through secure payment processors. We do not directly store your credit card information on our servers.
- Usage Data: We automatically collect information about your interactions with our Site, such as the pages you visit, the links you click, and the time you spend on our Site. This data is collected through cookies and similar tracking technologies.
- Technical Data: We may collect technical data about your device, such as your IP address, browser type, operating system, and device identifiers.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to provide the services you request, such as booking recording sessions, processing payments, and responding to your inquiries. We also use your information to improve our Site and services, personalize your experience, and develop new features.
- Communication: We use your information to communicate with you about your bookings, promotions, updates, and other relevant information. We may contact you by email, phone, or postal mail.
- Marketing: With your consent, we may use your information to send you marketing communications about our services, promotions, and events. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
- Analytics: We use usage data and technical data to analyze trends, track user behavior, and measure the effectiveness of our Site and services. This information helps us understand how users interact with our Site and identify areas for improvement.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share your information with third-party service providers who assist us in providing and improving our services. These service providers include payment processors, email marketing platforms, website analytics providers, and customer support providers. We have contracts with these service providers that require them to protect your information and use it only for the purposes we specify.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your usage of our Site. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the operation of our Site and enable you to use its features.
- Performance Cookies: These cookies collect information about how you use our Site, such as the pages you visit and the links you click. This information helps us improve the performance of our Site.
- Functionality Cookies: These cookies enable our Site to remember your preferences, such as your language and location.
- Advertising Cookies: These cookies are used to deliver personalized advertisements to you based on your interests.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use certain features of our Site.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using secure server infrastructure.
- Employing encryption technologies to protect sensitive data during transmission.
- Implementing access controls to restrict access to your information to authorized personnel.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of our relationship with you.
- The type of information we collect.
- Legal and regulatory requirements.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a portable format.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Site and updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
SoundWave Studios
12 Music Row
Nashville, TN 37203
Email: [email protected]
Phone: (615) 555-7777
Last Updated: October 26, 2025